Below is described how you as a customer shop online in Østerlandsk's webshop.
REGISTER AND LOGIN
When shopping in the Østerlandsk webshop, you must first be registered as a user. At the top right of the web page you will find the text "Login / Register". If you are not already registered as a user, click "Register." After registration, all fields marked with a star must be filled in. Once you're registered, you can log in later with your username and password.
Username and password
You choose a username and password that you will remember. Once you are registered as a customer, it is sufficient to click the Log in box next time you want to shop online at our store.
Forgotten the code
If you have forgotten your password, you can get a new code sent to your email address. You can change the code sent to one that you choose. To do this, click on "Forgotten email or password?" under "I'm already customer".
WHEN I SHOP ONLINE
Purchase of our teas
The price of our tea starts at 100g. If you want to buy more than 100g, you can choose to order the quantities 250g, 500g, 1kg. For example, if you want to order two bags of 250g of each, click on the selected tea and the weight 250g twice.
Purchase of our coffee
The price of our coffee starts at 250g. If you want to buy more than 250g, you can choose to order the quantities 500g or 1kg. If you want more bags of the same coffee, click on the product and the quantity you want several times. You will also be asked if the coffee is to be grinded, and here we offer grinding for espresso, moccacan, filter or stamp. You can of course also choose to have your coffee delivered as whole beans, if you have a coffee grinder at home.
You can find the shopping cart at the top right of the webpage. You can see which and how many products you have chosen and the total value of your purchases by clicking on the basket. At the same time, the number in the green field indicates the number of items in your basket.
Delete purchases from cart
If you want to delete a product from the shopping cart, click the tick under "Remove" for that product. You can also adjust the number of items with the minus and plus symbols.
Order purchases from cart
If you want to buy the products in your shopping cart, click the "Order Now" box when you are in to see the selected products that are in your shopping cart.
You can either choose GLS Direct or GLS ParcelShops. The former is for your or another address, whereas the latter is one of GLS 'affiliated stores in which you can pick up your package.
CHECKOUT AND PAY ONLINE
When you're done shopping, touch "Confirm and pay". Then enter your card details and press "Done." Once the payment is completed, you will receive an order confirmation per. Email to the e-mail address provided.
Shipping costs 40 DKK for delivery to GLS ParcelShops and 60 DKK for delivery to own address. If your purchase exceed 500DKK or equivalent in your own currency, the shipment is free! We ship within 1-3 business days, but subject to any delays, country of destination/freight company and sold out products.
Østerlandsk 1889 Copenhagen wishes you a great pleasure. If you have questions to shopping at our webshop, please call us on tel. 45 33 13 10 00.